Privacy policy

Who is responsible?

SlotenVast Terkerkenlaan 19, 9700 Oudenaarde +32 474 52 52 53 · slotenmaker.05@gmail.com

What data do we process?

Through the contact form: your name, phone number, (optional) address, the service you choose, your message and the language of the website.

If you call us or contact us on WhatsApp: whatever information you choose to share. WhatsApp is a Meta service with its own privacy terms.

Why?

To answer your request, call you back and schedule the job (steps taken at your request before a contract, Art. 6(1)(b) GDPR).

To issue and keep invoices as the law requires (legal obligation, Art. 6(1)(c) GDPR).

We don't sell your data or use it for advertising.

Who receives your data?

Only the providers that keep the website running (hosting and database storage) and our email service (Google Gmail), where contact-form requests arrive. They process the data solely on our behalf.

How long do we keep it?

Requests are kept as long as needed to handle them and answer any follow-up questions. Invoice data is kept for as long as Belgian accounting and tax law requires.

Google content and cookies

This website doesn't set any cookies of its own and uses no analytics or advertising tools.

The map of our service area is loaded from Google Maps, and reviews and reviewer profile photos come from Google. Google may process your IP address and, for the map, set cookies. See Google's privacy policy: policies.google.com/privacy.

Your rights

You can ask to access, correct or delete your data, restrict or object to its processing, or receive it in a portable format. Contact us using the details above.

If you're unhappy with how we handle your data, you can lodge a complaint with the Belgian Data Protection Authority, Rue de la Presse 35, 1000 Brussels (www.dataprotectionauthority.be).